New product search, I am having difficulty uploading my proof of concept video. Is anyone else experiencing problems tonight? Also, does the video still need to be under two minutes? I went over by 5 seconds. However, I tried to upload an old video that I know was under two minutes, and it still won't work. Thank you for any assistance.
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uploading video attachment files. |
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I usually up load to youtube UNLISTED and add it to the part where it says website |
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I don't know if it's still the case, but if I remember correctly, your videos also need to be under 100 MB. Are you uploading from a computer or a phone? Perhaps you could try uploading from a different device and see if it works? |
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Thank you Jim and C.R, I am using video camera. May have to re-do video. |
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Video uploaded successfully, I believe the problem was on Edison nation's end. |
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Yes- I have tried uploading 1 minute videos for latest search, multiple times and still NOTHING! Had to call EN and directed to send email. :( |
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One thing I've found to be true is that sometimes you just have to be willing to wait a while. There have been times when I've tried to load a video, and it just didn't seem to be working. I kept stopping the process and restarting it. Then I tried to start the process and just let it run its course. I walked away from the computer to do something else, and when I came back, voila it had finally uploaded. |
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Ditto what Derek said. This just happened to me with my last minute EE submission this past Monday evening. I waited and it worked. |
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The EN submission page does not let me attach photos from my desk top mac computer. I have to email the photos to myself, open them up from my phone, go to EN submission from the cell and they attach. |
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@Jim, I have a Mac too. I find I can't upload using Safari, but if I use Firefox, no problems. I think there is an interface problem with Safari and EN. I emailed them a ways back when I had problems and they told me that it looked like a safari issue. Maybe it was never fully rectified? |
